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Yes, you are responsible for your own return costs and all other expenses.

You have 14 days from arrival to return your order. You order must arrive in the same condition it was sent and not been worn, altered, or washed. All articles must be returned in the plastic poly bag, still have original OpéraSPORT tags attached, and with the packing slip stating the order information. We reserve the right to deny any returns that don't meet our standards.

You're allowed to return your purchase within 14 days of arrival. You can create a return ship through our return portal here. Once your return is approved and you've received the return slip via email, please put the return slip inside the shipment. You will have to purchase a return label yourself and send to it to the following address:

C/o NTG Air & Ocean A/S
Truckvej 5
4600 Køge

If you're located in Denmark, we suggest sending your return with GLS business parcel.

If you're abroad, we suggest sending your return with UPS or DHL.

We do not accept returns made to a parcel shop, otherwise they will be sent back to you.

We strongly recommend keeping a postage receipt with a tracking number as proof that the package was sent, given that you're responsible for the package until it arrives directly to our warehouse.

You can increase your garments longevity through our step by step garment care guide here.

Once you place your order, it is unfortunately not possible to cancel or modify it. Instead you're welcome to return it once it's arrived and place a new order for the desired size or style.

You're welcome to exchange all products within 14 days of shipment.

If you wish to exchange your purchase to a different size or style, please do so by placing a new order on our website and then return the wrong size or style to the address below through our return portal here. As soon as we receive your return, we'll refund your order to the original card.

As soon as our warehouse receives and processes your return, you will receive an email confirmation stating your refund. Please allow 5-10 business days for the return to post on your bank.

You can read all about our shipping options for each country here.

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